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Dealership Reviews
for Rob Sight Ford in Kansas City, MO

How Are We Doing?

You can always expect world-class service and selection at Rob Sight Ford. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Rob Sight Ford that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Rob Sight Ford customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.

  • Heather Rice
    How refreshing to work with a dealership that is helpful, fast, and personable. Two weeks ago, we purchased a car and the process was literally under an hour. They were well prepared, more than fair on our trade-in, very easy to work with and no pressure! I was so pleased with the sale that I walked off without my coat, and they had it professionally cleaned, and mailed it back to me in Kansas! Top notch service! We'll definitely buy from here again! Thank you to the staff who are truly amazing!
    Google
  • Douglas Jones
    Fantastic service! After calling around to several shops, Tyler worked us into the schedule at Rob Sight to make some unexpected repairs to my daughter’s car. Time was critical, as college started back the following week, but the repairs were completed a day ahead of schedule! Can’t say enough about the fast, friendly service. Thanks for helping us out in a bind, we’ll definitely be back when future repairs are needed.
    Google
  • Michael Chambers
    Service was great, they were nice, courteous and friendly. It was nice to have a company that was trying to make sure you were happy with there service. I will always come to Rob Sight for all my work and you will be happy that you did too. Give them a try. 😊
    Google
  • Mark W.
    Alex was great, very patient, helpful and polite. Went above and beyond to get all my questions and concerns addressed. Purchase process went smoothly. I felt well informed by finance manager, (Noah), NO PRESSURE, NO GAMES like car buying has been known for. Very atypical buying experience. Purchased a non high-end vehicle that I felt was carefully selected for their stock and we'll detailed throughout, including the engine compartment. More to say but will stop here. I'll be back for my next vehicle. Highly recommend.
    Google
  • Daniel Willig
    After getting a bit over the shock of the repair estimate, I’d say you guys did a great job. Instrumental in getting beyond the shock was my service advisor Tyler who explained the situation well and help navigate through the circumstances to justify the costs of the repair made. Professionalism like his does a lot to develop trust with a customer. Kudos to Tyler in representing the dealership and handling the service repairs in the manner which h did. Thanks
    Google
  • Kassie Harris
    I arrived early for my appointment and hoped they could fit me in and they could. They communicated well and even washed my car after the service. Super polite and professional. I’ll be back for future services. Update: Tyler with the service dept is thorough, helpful, communicative, and polite. Really trust and enjoy taking my car to Rob Sight Ford Service.
    Google
  • Wendy Craig
    Went in for a factory recall and an oil change with my 2 year old granddaughter who is visiting from Ohio. They went out of their way to offer us a cubicle with a TV for cartoons and toys to play with. My vehicle was finished in a timely manner even though they were very busy. Thanks, Rob Sight Ford!
    Google
  • Andrew
    I dealt with four or five car dealerships over the last week as I searched for a used car. Rob Sight Ford's staff stood head and shoulders over all of the others I encountered. Special kudos to Michael Cox in sales. He was very professional--something I did not find in many of the salespersons I tried to work with at other dealerships. The buying process was quick and efficient. I never felt pressured during the business end of the transaction which was also a nice change. I had purchased a new Ford from Rob Sight previously and have relied on their service department . I would not hesitate to recommend this excellent dealership!
    Google
  • David Sherman
    My wife and I recently purchased our new car from Rob Sight. We shopped and researched for 2 years before we bought and they gave us more for our trade than we thought we would get. Our finance person, Scott was great he got us a lower rate than our credit union. Rich and Gary helped find the right model and Rob Sight himself made sure we were happy. Go here to buy your next vehicle! 18 months later...I’ve returned for routine service now 3 times and these guys in service are fantastic. I felt like Moses when I arrived and thanks to the Ford Pass rewards my last 2 visits were no charge. Don’t go anywhere else for service!
    Google
  • Harry Austin
    Very easy shopping - no pressure - fair price - outstanding car - just like I was looking for. Delivered very quickly in great condition. I highly recommend this dealership
    Google
  • Stephen Swanson
    I was able to find just the vehicle I needed and it didn’t matter if I was buying new or used. The same great Sales staff worked on either deal. Make certain to ask for Noah. He’s very knowledgeable and helpful, making the deal work seamlessly.
    Google
  • Jackson Rowe
    If you have a Ford vehicle, you should be taking it to the service center at Rob Sight Ford for any maintenance or repair(s) needed. They have a fantastic service team ready to help, the work they do is high quality, and they get you back on the road in a very reasonable time. Also, they have multiple nice areas for you to wait. I’ve been taking my truck there for 2 years and every time I drive away impressed by them.
    Google
  • Mark Welch
    Alex was great, very patient, helpful and polite. Went above and beyond to get all my questions and concerns addressed. Purchase process went smoothly. I felt well informed by finance manager, (Noah), NO PRESSURE, NO GAMES like car buying has been known for. Very atypical buying experience. Purchased a non high-end vehicle that I felt was carefully selected for their stock and we'll detailed throughout, including the engine compartment. More to say but will stop here. I'll be back for my next vehicle. Highly recommend.
    Google